Ever since getting my Nokia N73, I’ve been plagued with slow messaging.
Text messages took ages to load and send and it would take forever to delete messages.
Today however, someone told me to try switching the text message memory from memory card to the phones internal memory.
So far, messaging has been incredibly quick. So if you’re having problems with slow messaging on your N73, give it a whirl and see if it works for you.
I’ve had my Nokia N73 for a little while now, I was one of the first on Orange to receive the phone, which probably wasn’t the best idea.
Ever since getting the phone, I’ve been regretting it. The amount of flaws with the software has been unbelievable.
I’m sure countless other people on Orange, and maybe other networks, have been affected too, but this post is limited to my experiences thus far.
There were times when:
I was pleased to find that Nokia had released a firmware update for my version of the N73 the other day.
To get this TLC that my phone needed so badly was relatively painless; compared to using the phone it was anyway.
Go to the Nokia Software Updater web-page and download the needed software for the N73 (On another note, how do Nokia work out how to name their URL’s!?).
Install the updater on your PC (where’s the Mac OS X version Nokia??).
Plug your phone in with the cable it came supplied with and click update.
Done
I’m once again happy to use the phone that sits in my pocket. All of the issues listed above have so far been rectified that I can tell.
The biggest annoyance to me was how slow the applications loaded. I would click to write a text message and have to put the phone down and come back several minutes later once the phone had finished working out what it was trying to do.
This is why companies should thoroughly test their products before unleashing them on to the public. Giving your customers no end of problems is not a good way to keep their custom. For the time being, Nokia and Orange are back in my good books. We’ll see how long that lasts!
I posted last week about moving my phone contract over to Vodafone.
Since that post, I’ve had several rather frustrating phone calls with Vodafone staff, which has made me decide to stay with Orange.
The thing that made me decide to stay with Orange, was the way in which I was treated. I was given different call centre numbers to call, told the mobile phone I wanted had been discontinued (which it hasn’t..), referred to other people and generally passed around like a baby.
I figured that If I was being treated like that as a new customer, how would they hold up a few months down the line If I had a problem? A five minute phone call to Orange later and a new Nokia N73 and contract are on their way to me. Now that’s customer service.
Interestingly, I still have the Nokia E61 that Vodafone sent me in error. They’ve not told me I have to return it, or how to return it for that matter. A free gift for all of the hassle I incurred maybe?!
This week I’ve been trying to move my mobile phone contract from Orange, to Vodafone.
Whilst I have no issues with Orange as a whole, I get barely any reception and home and have been waiting ages for a decent phone to upgrade to. The problem with having no reception at home is that I’m self employed. I’m constantly missing calls because of this, which in turn affects my business. Not good.
On Wednesday I placed and order for a Vodafone business contract with a Nokia E60 phone. It was going to be delivered on Thursday, wonderful.
So Thursday came along and sure enough, I got a delivery which contained a new phone and SIM card. However, the sales person had put the incorrect phone on my order, which meant I got the Nokia blackberry lookalike, more of a brick than a phone!
I spent the end of the week trying to do a phone swap for the phone that I wanted, but for some reason the Vodafone online store is a “seperate part of Vodafone” and as such I wasn’t able to get that phone over the telephone.
I’m not really sure how that works to be honest. Isn’t Vodafone the same company whether it’s online or offline!?
Rather irritatingly, I had to cancel the initial order I placed and now I have to start again, this time online.
I’ve now run into another problem, I can’t enter my authorisation code from Orange online! I don’t want to loose the number I currently have as that would be even worse than having reception problems.
Do these problems ever end!!
