I’ve had my Nokia N73 for a little while now, I was one of the first on Orange to receive the phone, which probably wasn’t the best idea.
Ever since getting the phone, I’ve been regretting it. The amount of flaws with the software has been unbelievable.
I’m sure countless other people on Orange, and maybe other networks, have been affected too, but this post is limited to my experiences thus far.

There were times when:

• I couldn’t make calls
• The new answer phone message icon wouldn’t delete
• The phone would lock up
• The ring tone would default back to the original
• My SIM card would be rejected
• Memory allocation issues cropped up
• Applications would take minutes to load

I was pleased to find that Nokia had released a firmware update for my version of the N73 the other day.
To get this TLC that my phone needed so badly was relatively painless; compared to using the phone it was anyway.
Go to the Nokia Software Updater web-page and download the needed software for the N73 (On another note, how do Nokia work out how to name their URL’s!?).
Install the updater on your PC (where’s the Mac OS X version Nokia??).
Plug your phone in with the cable it came supplied with and click update.
Done

I’m once again happy to use the phone that sits in my pocket. All of the issues listed above have so far been rectified that I can tell.
The biggest annoyance to me was how slow the applications loaded. I would click to write a text message and have to put the phone down and come back several minutes later once the phone had finished working out what it was trying to do.

This is why companies should thoroughly test their products before unleashing them on to the public. Giving your customers no end of problems is not a good way to keep their custom. For the time being, Nokia and Orange are back in my good books. We’ll see how long that lasts!